Scott G. <sgbusy@optonline.net wrote in message
news:367fe10e.1899810@news.optonline.net...
I cannot use the Windows 98 update page to download updates.  I keep
getting an error message saying it cannot display the page after I
click product updates.  Does anyone have this problem or have any
solutions ?  Thank you for your help

    MrScary's Windows Update Search Results n' Stuff


1. WINUP-Blank Page Appears When Attempting to View Windows Update
http://support.microsoft.com/support/kb/articles/q193/7/01.asp

or WINUP-Blank Page Displayed If Using Internet Explorer 5.0
http://support.microsoft.com/support/kb/articles/q231/9/17.asp

2. WINUP-Windows Update Link on Windows 98 Start Menu Does Not Work
http://support.microsoft.com/support/kb/articles/q193/6/91.asp

3. WINUP-Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/support/kb/articles/q193/3/85.asp

4. WINUP-Theme Folder Remains After Uninstall
http://support.microsoft.com/support/kb/articles/q191/5/82.asp

5. WINUP-Clicking Cancel Does Not Cancel Component Uninstallation
http://support.microsoft.com/support/kb/articles/q191/2/09.asp

6. WINUP-Program Folder Appears Each Time the System Is Started
http://support.microsoft.com/support/kb/articles/q190/4/32.asp

7. WINUP-Cannot Use Back to Return to Previously Viewed Web Pages
http://support.microsoft.com/support/kb/articles/q190/0/37.asp

8. WINUP-Modem is Not Configured Correctly Error Message
http://support.microsoft.com/support/kb/articles/q190/0/86.asp

9. WINUP-Games Pack Not Listed in Add/Remove Programs Dialog Box
http://support.microsoft.com/support/kb/articles/q189/5/69.asp

10. WINUP-Unable to Uninstall Supplemental Web Fonts
http://support.microsoft.com/support/kb/articles/q189/4/40.asp

11. WINUP-Control Required Error Message If Using Windows 98 Beta 3
http://support.microsoft.com/support/kb/articles/q189/4/60.asp

12. WINUP-Web Page Titles Are Truncated in the Navigation History
http://support.microsoft.com/support/kb/articles/q188/8/28.asp

13. WINUP-Java Script Error Message When Searching Product Catalog
http://support.microsoft.com/support/kb/articles/q188/8/85.asp

14. WINUP-Err Msg: Control Required or Cannot Display Page
http://support.microsoft.com/support/kb/articles/q187/9/38.asp

15. WINUP-Missing Confirmation Message After Uninstall
http://support.microsoft.com/support/kb/articles/q187/8/75.asp

16. WINUP-Not Enough Free Disk Space to Install Desktop Themes
http://support.microsoft.com/support/kb/articles/q187/8/76.asp

17. WINUP-Internet Connection Set for LAN but Searches for Modem
http://support.microsoft.com/support/kb/articles/q187/8/77.asp

18. WINUP-Configuration Error Messages When Using a Proxy Server
http://support.microsoft.com/support/kb/articles/q187/8/78.asp

20.How to Remove the Windows Update Tool in Windows 98
http://support.microsoft.com/support/kb/articles/q189/5/25.asp

21.Troubleshooting Windows Update Connection and Download Problems
http://support.microsoft.com/support/kb/articles/q193/6/57.asp

22.Err Msg: The Path <WindowsUpdate Does Not Exist or Is Not a...
http://support.microsoft.com/support/kb/articles/q190/4/14.asp

23.Windows Update Does Not Continue After Clicking Product Updates
http://support.microsoft.com/support/kb/articles/q194/1/74.asp

24.Invalid Page Fault Error Message When Updating Device Driver
http://support.microsoft.com/support/kb/articles/q196/0/52.asp

25.How the Windows Update Tool Determines if an Update Is Valid
http://support.microsoft.com/support/kb/articles/q189/3/06.asp

26.Windows Update Wizard Only Works with Internet Explorer
http://support.microsoft.com/support/kb/articles/q188/2/44.asp

27.Windows Update Web Site Prompts for Password
http://support.microsoft.com/support/kb/articles/q188/2/07.asp

28.How to Determine Your Installed Windows 98 Updates
http://support.microsoft.com/support/kb/articles/q194/7/96.asp

29.Err Msg: An Unknown Error Has Occurred During Installation
http://support.microsoft.com/support/kb/articles/q193/5/76.asp

30.Err Msg: THEMES Caused an Invalid Page Fault in Module...
http://support.microsoft.com/support/kb/articles/q190/1/40.asp

31.Cannot Disable Task Scheduler
http://support.microsoft.com/support/kb/articles/q195/9/33.asp

32.Update Available for Cross-Frame Security Issue
http://support.microsoft.com/support/kb/articles/q168/4/85.asp

33.Update Available for Window.External JScript Security Issue
http://support.microsoft.com/support/kb/articles/q191/2/00.asp

34.Update Available for "Untrusted Scripted Paste" Issue
http://support.microsoft.com/support/kb/articles/q169/2/45.asp

35.Windows Update Wizard Uninstall Documentation Error in Help
http://support.microsoft.com/support/kb/articles/q194/8/47.asp

36.DirectX 6.0 Err Msg: Your Operating System Is Windows 98
http://support.microsoft.com/support/kb/articles/q191/1/06.asp

37.WINUP-NetZIP Utility Installed; Unable to Access Windows Update
http://support.microsoft.com/support/kb/articles/q195/4/37.asp

38.WINUP-How To Install the Windows 98 Year 2000 Update
http://support.microsoft.com/support/kb/articles/q197/4/08.asp

39.WINUP-What Issues Does the Windows 98 Year 2000 Update Address?
http://support.microsoft.com/support/kb/articles/q197/4/04.asp


Popular Topics for Windows Update
http://support.microsoft.com/support/windows/update/default.asp

Frequently Asked Questions for Windows Update
http://support.microsoft.com/support/windows/update/faq/default.asp

Microsoft Virtual Machine Version 3.1 for Internet Explorer
http://www.microsoft.com/java/vm/dl_vm31.htm
~~~~~~~~~~~~~~~~~~~~

Or Try this......
Go offline-Full re-boot -Clean out all caches & temp folders and
then In the Browser's Internet Options-Security-Custom-Settings, do the
following:

ActiveX Controls and Plug-ins
-enable
-enable
-enable
-enable
-prompt (or try enable)

Java Permissions
-medium safety

Scripting
-enable
-enable

Downloads
-enable
-enable

User Authentication
-Automatic logon only in intranet zone

Misc.
-Enable
-Prompt
-prompt
-enable
-medium safety

RE-BOOT!!!

~~~~~~~~~~~~~~~~~

and fwiw......
From: MrScary
Subject: Windows Update and some ideas to fix it
Date: Thursday, June 25, 1998 12:42 PM

*This, of course, assumes that Windows Update is "up" and not being
worked on by Microsoft and that is reason you can't get in.

*If you just updated from a clean install this probably won't help you
*Any control might be at fault - not just those mentioned

<snipMrScary wrote:

      Many people who try to access Windows Update are met with an
error message or a blank screen, never actually updating anything. I see two
possible reasons for this. The first is some files are not being removed
from the cache even though you have tried to clean it by using the
dialog boxes in Internet Explorer's properties menus and the second is a
conflict occurred when certain controls were being loaded into Downloaded
Program Files.

    To really clean up that cache, after using the clear cache/history
applets in IE's properties menu return to the Windows folders and
highlight the Temporary Internet Files entry. Right click on it and a pop-up
menu should appear. Select explore and you should now be facing a split
screen window with sub-folders on the left and the sub-folder contents on the
right. Find the 4 sub-folders with gibberish for names-a bunch of
letters and numbers in no specific order or logical name. These 4 folders make
up the cache used by IE and why they don't have a normal name is still a
mystery to me too. Highlight the folder on the left and the left-over
files should appear on the right. If the cache is properly cleaned nothing
should appear on the right. If there are still files on the right, select
them all and then right click on them. Again, a pop up menu should appear and
you should select delete from that menu. If you get a message that files
are still in use or file access violation or something to the effect, you
must do a full reboot and start the process again. (I guess I should have
pointed out you can't do this while online earlier--sorry). Repeat this for
all 4 sub-folders until they have no files within them. This might be the
solution but most likely you will also have to do the following also.

    The other factor that causes Windows Update to error out, is a
conflict with loaded controls (conveyor.ocx and/or cdmwu.ocx in particular) in
the downloaded program files folder in C:\windows. The simplest way to see
if you have a conflict is opening the folder Downloaded Program Files and
turn on the detail view from the task bar. If the status of either are
"damaged" or "unplugged" then you have a conflict. To double check, close the
folder so you are back to viewing all files and folders in C:\windows. Right
click on Downloaded Program Files and select Properties from the pop up
menu. The "contains" entry should show any number of files and "0" folders. If
it shows 1 or more folders you have the makings of a conflict situation.

    The way I found to resolve this takes a bit of time to fix. First
you must reboot and initiate the Start-Up menu either by the old "hit F8
at program start" or holding down the "CTRL" button during post. Select
"Command Prompt only". At the "C" prompt type without the quotes "cd
windows\downlo~1".

    Within this folder do a "dir" command and look for any entries
like "Conflict.1 or Conflict.2" or similar. Even though the name has a
"dot" in it, these are not files but directories so don't be fooled. Change
directory to the first conflict.1 folder by typing without the quotes "cd
conflict.1". Within this folder some files are hidden so execute the following w/o the
quotes, "attrib -h -r -s *.* "   Now doing a "dir" should show 2 or
more files in this directory. Erase all files until nothing is left in the
directory. Now Execute the command w/o quotes "cd .." (cd-space-dot-dot) and
you should be at "c:\windows\downloaded program files" prompt. Now
type "deltree conflict.1" and select yes to erase the directory. Repeat
this for all the conflict.? folders you might have. Reboot back into windows
after finishing. Now open the Downloaded Program Files and delete the
entries for Conveyor and Cdmwu if there are any.

    Now go back online and try to access Windows Update. Successful
replacement of the controls are indicated by the popup tag asking you
if its ok to install the controls. Select yes and take care to let the
controls download and install properly before opening the next page. Have to be
patient here or you might jam it up again. The other control usually
downloads at the updated driver part of Windows Update. Again select
yes to the pop-up tag and make sure it installed before moving on.

Attila Szabo
Microsoft-MVP (DTS)
Bell Atlantic-Services Technician
  a.k.a.' MrScary '