>Hi all,
>
>    Here's 2 great articles explaining how to make your trips to the
>Knowledge Base more productive. Hope they help :-)
>
>How to Search Personal Support Center
>http://support.microsoft.com/support/howto/default.asp
>
>How to Search for Desktop Systems Articles by KBSubcategory
>http://support.microsoft.com/support/kb/articles/Q96/1/32.asp
>
> Attila Szabo
> Microsoft-MVP
> Bell Atlantic-Services Tech.
>  a.k.a.' MrScary '